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Manage user mailboxes in Exchange Online

The table is a comparison on how to manage user mailboxes in Exchange Online using the native admin center and M365 Manager Plus.

Exchange admin center (EAC)

Steps to manage user mailboxes in Exchange Online using the native admin center

  1. Log in to the EAC.
  2. Navigate toRecipients> Mailboxes .
  3. Select the mailbox for which you wish to modify the properties from the list of user mailboxes.
  4. Click the General tab to modify general information about the user, such as Email Addresses , Mailbox Usage , Email apps & mobile devices , and Hide from global address list (GAL ) properties.
  5. Click the Organization tab to record detailed information about the user's role in the organization.
  6. Use the Delegation tab to assign Send as , Send on behalf , and Read and manage (Full Access ) permission to other users.
  7. Click the Mailbox section to modify Message Size Restrictions , Email forwarding , Message delivery restriction , Sharing policy , Role assignment policy , Retention policy , and the Address book policy .
  8. Use the Others tab to modify Custom attributes , Member of , Automatic replies , Recover deleted items , Convert to shared mailbox , Litigation hold , Mailbox archive , Recipient limit , and Mail tip properties.
  9. Click Save

M365 Manager Plus

Steps to manage user mailboxes in Exchange Online using M365 Manager Plus

  1. Log in to M365 Manager Plus and navigate to the Management tab > Exchange Online > Mailbox Management .
  2. Under the Exchange Mailbox Tasks section, you can modify Mailbox Permissions , Mail Forwarding settings, Ma i lTip settings, Mailbox Conversion , Mailbox Delegation , Custom Attributes, Naming Attributes, and set Exchange Roles .
  3. Under the Exchange Configurations section, you can set Mailbox Litigation Hold , Mailbox Retention Policy , Address Book Policy , Hide / Unhide Mailbox from Address List .
  4. Under the Mailbox Folder Tasks section, you can modify Mailbox Folder Permission Changes and Remove Mailbox Folder Permissions .

Limitations of using EAC admin center

  • Administrators need to be assigned the necessary roles and permissions to modify Exchange mailboxes and its permissions.
  • If the mailbox has custom attributes or extensions associated with it, administrators need additional permissions.
  • Configuring some settings and modifying them in bulk require PowerShell scripting, which can be complex for non-technical users.
  • Managing a large number of mailboxes can be cumbersome within the admin center that may lead to inefficiencies in tracking mailboxes effectively.
  • While the admin center provides some automation features, it may not offer the level of automation required for complex mailbox management tasks.

Benefits of using M365 Manager Plus to bulk add group members

  • Assign tasks to technicians without the need to elevate their native privileges.
  • M365 Manager Plus offers a wide range of management capabilities for Exchange environment, including mailbox management, shared mailbox management, calendar management, public folder modification, and more, all from a single interface.
  • M365 Manager Plus provides a user-friendly interface for configuring mailbox settings, user permissions, and security policies, often without needing PowerShell.
  • Highly customizable features that allow organizations to tailor their platform to their specific needs and requirements. Additionally, it is scalable and capable of supporting organizations of all sizes.
  • Management actions come built-in with M365 Manager Plus and can be performed at the click of a button.

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  • Streamline your Microsoft 365 governance and administration with M365 Manager Plus

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