How to set up public folders in a new organization in Exchange Online

Setting up public folders in a new organization in Exchange Online can enhance collaboration and information sharing. Public folders allow users to collect data easily, organize it, and access shared content, creating a more integrated and efficient work environment.

Creating a public folder mailbox in Exchange Online

How to create a public folder mailbox in Exchange Online

1. In Exchange Admin Center (EAC), go to Public folders > Public folder mailboxes.
2. Click Add a public folder mailbox .
3. Enter a name for the mailbox and click Add .

How to create a public folder mailbox using Exchange Online PowerShell cmdlets

• Primary mailbox: New-Mailbox -PublicFolder -Name MasterHierarchy
• Secondary mailbox: New-Mailbox -PublicFolder -Name Istanbul
• To verify that the public folder mailbox has been created: Get-OrganizationConfig | Format-List RootPublicFolderMailbox

Creating a public folder in Exchange Online

How to create a public folder in Exchange Online

1. In EAC, go to Public folders > Public folders.
2. Select an existing public folder from the list if you want to create this new folder as its child. You can skip this step if you are creating a top-level public folder.
3. Click Add a public folder and enter a name for the same.
4. Verify the path to the public folder in the Path field.
5. Click Add .

How to create a public folder using Exchange Online PowerShell cmdlets

• To create a public folder: New-PublicFolder -Name Reports -Path \Marketing\2013
• To verify that the public folder has been created:
  • Get-PublicFolder -Identity \Marketing\2013\Reports | Format-List
  • Get-PublicFolder -Identity \Marketing\2013 -GetChildren
  • Get-PublicFolder -Recurse

Assigning permissions to the public folder

How to assign permissions to a public folder in Exchange Online

1. In EAC, go to Public folders > Public folders .
2. Select the public folder you want to assign permissions to from the list displayed.
3. Under the Folder permissions section, click Manage .
4. In Public Folder Permissions , click Add .
5. Click Browse to select a user.
6. Repeat steps 4 and 5 to add multiple users.
7. Select a level from the Permissions level list. Ensure that at least one user is the Owner .
8. Click Save .

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