This is the first part of the five part series that explains in depth about the general sign-in issues (like entering incorrect passwords or forgetting user IDs and passwords)andMicrosoft 365 account activation and recovery process. In this part, we will discuss about the password issues usually faced by the users, their solutions and also about advantages of using M365 Manager Plus.
The two most common issues raised by the users during sign-ins are entering incorrect user ID and passwords or forgetting the user ID and password. If the user enters a wrong user ID or password a message that reads We are unable to recognize this user ID or password pops up. Microsoft 365 usually does not point out which out of the two (user ID, password) is wrong. The simple solution to this issue is to double-check both the user ID and password you have entered. The user IDs usually contain an onmicrosoft.com term. Also look for the correct domain and organization name after the @ symbol. With the passwords, please ensure that you enter them properly without any unintended spaces or casing issue.
If you happen to forget your user ID and password, you can choose to either contact your organization’s admin for password reset or use the self-service password reset wizard links that follow. If you’re using a work or school account, visit this site. If you’re signing in from a Microsoft account, click here. You need to be the account administrator for using the self-service password reset option else your administrator alone can reset your password. If you are an administrator you can attempt to reset your account’s password using the alternate email address and a mobile phone number.Once the logon errors are sorted you have M365 Manager Plus to simplify Microsoft 365 administration and solve challenges that you face while using native tool.
About M365 Manager Plus
M365 Manager Plus is a comprehensive Microsoft 365 reporting, management, monitoring, auditing, and alerting tool.It is your one-stop solution to manage all Microsoft 365 services such as OneDrive for Business, Azure Active Directory, Skype for Business, and Exchange Online. This tool offers state-of-the-art monitoring and alerting techniques and simplifies your Microsoft 365 analysis by providing insightful reports and audit logs.
Why M365 Manager Plus?
Reports with advanced features: Offers 700+ pre-configured reports with attribute and condition-based filters to get comprehensive information on your Microsoft 365 organization. The reports are also geolocation-enabled.
Historical data and storage: Generates reports with data older than 180 days. In native tool you can only retrieve data that are less than 180 days old. Also, the audit logs can also be stored for an indefinite period in M365 Manager Plus.
Customizable dashboard: Offers graphical and customizable dashboards to help you get a quick peek at the mail traffic summary, top email senders and receivers, client device usage, and more. These dashboards can also be embedded in any of your web pages to enable constant monitoring.
Report scheduler: Reports can be scheduled to be generated and emailed to the stakeholders at regular intervals. This reduces the arduous job of manual report generation.
Report exporting: Reports can be exported to PDF, XLSX, HTML, or CSV formats and saved in the local computer for future reference.
Secure delegation: Delegate the task of report generation to technicians and IT staffs without giving them elevated rights and access over Microsoft 365 objects. Create your own custom roles.
Virtual tenants: Create customizable virtual tenants, and delegate it to the technicians to perform help desk activities.
Templates and automation: Simplify Microsoft 365 management process by creating user templates for provisioning and automating other Microsoft 365 tasks.
Click here to know more about how M365 Manager Plus helps you simplify the complex Microsoft 365 tasks.
