Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
Click on Add New Profile.
Enter a Profile Name, and choose the Microsoft 365 Service and Category for which the profile is being created.
Select the Cmsponents to Monitor using the + button.
Write the Alert Message to be sent when an incident/advisory is detected.
Using the Advanced Configuration option, configure the email notification and endpoint settings for this monitoring profile.
Under the Notification tab,
Select the Email alerts corresponding to this profile checkbox.
Select the notification template to be used.
Using the Notify On drop-down, select the event for which an email notification must be sent.
Using the Notify drop-down, select when the email notification must be sent.
Select the Include Event Details check box to include a details on the event that triggers the notification.
Click on Save.
Under the Endpoint Settings tab,
In the Health Criteria section configure the endpoint response time based on which incident, or advisory is determined.
In the Polling Frequency section configure the number of times polling should be retried when the endpoint availability changes from up to down and vice-versa.
In the Polling Timeout section configure how long the tool should wait to timeout a polling.
Click on Save.
Steps to disable a monitoring profile
Go to the Settings tab.
Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
Select the option under the Actions column.
Note: To enable a monitoring profile, in step 2, select option.
Steps to edit a monitoring profile
Go to the Settings tab.
Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
Click on the option under the Actions column.
Modify the attributes you need to change.
Click on Save.
Steps to delete a monitoring profile
Go to the Settings tab.
Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.