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ManageEngine Network Configuration Manager - PAM360 Integration

 

Data Backup and Restoration

Periodically backing up the database is very essential, as it helps you restore Network Configuration Manager's service back during planned maintenance as well as unplanned mishaps.

Please note that the given steps below is applicable for Network Configuration Manager builds from 126119.

Backup steps for Network Configuration Manager

  • Open command prompt with administrative privileges and go to < Network Configuration Manager Home>/bin/backup directory.
  • Execute BackupDB.bat (use BackupDB.sh for Linux) from the command prompt as shown:< Network Configuration Manager Home>/bin/backup>BackupDB.bat
  • Enter the password as per the given instructions (backup passwords will not be stored anywhere, so users must ensure they remember the passwords).
  • Provide the password hint (optional).
  • The backup process will begin.
  • The backup file created will be stored in < Network Configuration Manager Home>\backup directory.
  • To store in a different destination use the command given here: BackupDB.bat -destination "" (Eg : BackupDB.bat -destination "C:\Backup").
  • Please ensure to store the backup file in a different directory and not in Network Configuration Manager's home or sub directories. However, you can use /backup directory to store the backup file.
Note: This utility does a backup of the complete database.

Restoration steps for Network Configuration Manager:

  • Open command prompt with administrative privileges and go to < Network Configuration Manager Home>/bin/backup directory.
  • Execute RestoreDB.bat (use RestoreDB.sh for Linux) with the backup file name as argument from the command prompt as shown: < Network Configuration Manager Home>/bin/backup>RestoreDB.bat "" (Eg: RestoreDB.bat "C:\backup\Backup_Pgsql_Mar8_125128_123313.zip" ).
  • Enter the password for the backup zip file.
  • The restoration process will begin.

Note:

1. Steps to restore data for MSSQL database,
  • In Windows: Find the files bcp.exe and bcp.rll in MSSQL server and ensure to copy it to NetworkConfigurationManagerHome\bin folder. If the MSSQL server is installed on a 64-bit OS, and Network Configuration Manager is installed on 32-bit server, the bcp.exe and bcp.rll copied from the MSSQL server will not work on the Network Configuration Manager machine. You'll need a 32-bit bcp.exe and bcp.rll
  • In Linux: Copy the 'bcp' and 'bcp.rll' files from the subfolders of /opt/mssql-tools/ directory. If the files are missing in the mssql-tools folder, or the folder itself is missing, please refer this link for more details.

2. The backup files taken during the upgrade process cannot be restored.

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