Network Configuration Manager Enterprise Edition - Update Guide

Please follow the below steps to update Network Configuration Manager Enterprise Edition:

  1. Network Configuration Manager Database Backup
  2. Upgrading Central Server
  3. Smart Upgrade

Step 1: Network Configuration Manager Database Backup

  1. If Network Configuration Manager is installed on a virtual machine, take a VM snapshot of the Central and all probes.
  2. Backup the Network Configuration Manager database in one of the following methods:
    • If the backend database is installed on an MSSQL server, take an SQL backup of Network Configuration Manager database and all the dependent plug-in databases.
    • If Network Configuration Manager is installed on a Windows machine, go to the bin > backup folder under Network Configuration Manager installation directory and execute the BackupDB.bat as administrator for the Central server and all probe servers.
    • If Network Configuration Manager is installed on a Linux machine, go to the bin > backup folder under Network Configuration Manager installation directory and execute the BackupDB.sh as root user for the Central server and all probe servers.

Step 2: Upgrading the Central Server

  1. Start all Probe services for Smart Update to take effect.
  2. Go to the bin folder under Network Configuration ManagerCentral installation directory.
    • Windows OS: Run the UpdateManager.bat file as administrator.
    • Linux OS: Run the UpdateManager.sh file as root user.
  3. The Update Manager launcher appears on the screen.
  4. Browse the required Update Pack file and click on Install.
  5. Follow the on-screen instructions to apply the Update Pack.
  6. Once the update is complete, start the Network Configuration ManagerCentral Service for the update to take effect.

Step 3: Smart Upgrade (Automatic upgrading of Probe servers)

  1. The Probe will automatically contact the Central server.
  2. Once the Probe server detects a build number mismatch with the Central server, all the Probe services will be stopped.
  3. The Probe server downloads the Update Pack from the Central server and starts upgrading.
  4. Once the update process is complete, restart all Probe services.

Note: Browser cache might cause issues with the updated Network Configuration Manager client view, so clear the browser cache after the update.

(The following content applies to Network Configuration Manager versions with build number 125375 and above)

Smart Upgrade (enhanced version)

With this enhancement, users can now view the live upgrade status of the Probes in the Central.

The entire process happens in three parts:

  1. Adding the PPM file.
  2. Sending it to all the Probes.
  3. Upgrading Central and Probes (Smart Upgrade)

Smart Upgrade Process:

  • In the Central, navigate to Settings --> Configuration --> Smart Upgrade.

  • Click on the Browse to add the PPM file.
  • Click on Upload.

  • Once the PPM file is uploaded, the download complete status is shown and the Upgrade button appears on the top right corner.
  • Click on Upgrade and at first the Central gets upgraded. (The Central goes down and is restarted once again.)
  • After this the real time upgrade progress of the corresponding Probes is displayed in the Central.
  • Once all the Probes are upgraded, the Upgrade Success stauts is updated.

Note:

  • When the Auto Download option is enabled, the Probe automatically pulls the PPM file from the Central.
  • When the Auto Download option is disabled, the PPM file should be placed manually in the specified Network Configuration ManagerProbe\SUM folder.

 

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