OpManager helps aviation manufacturer soar high with $240,000 in savings.

A global leader in aerospace, the aviation organization boasts a remarkable legacy, cementing its position on the world stage through its focus on both civil and military aircrafts. The company's worldwide impact extends beyond its innovative designs. With more than 1,000 employees and regional aerospace capabilities in Canberra, Sydney and Brisbane, the Australian company has contributed to a thriving aviation ecosystem within the country.

Industry type

Aviation

Experience in Industry

40 years

Headquarters

Australia

Optimizing aircraft assembly: A look inside production systems

Attaining new production heights, the aviation operation accomplishes its manufacturing goals through its cutting-edge production facilities. To achieve its ambitious production goals, the company implements business critical systems that form the backbone of its success. These include:

  • Design and engineering systems : Utilizing computer aided 3D simulations for design and engineering, to ensure precision and compatibility
  • Manufacturing and production systems : Establishing efficiencies with automated machinery for high-precision parts manufacturing and assembly
  • Testing and certification systems : Implementing effective systems for rigorous ground and flight testing to ensure the aircraft's airworthiness
  • Quality control and safety systems : Establishing advanced procedures such as inspections, testing, and audits, to ensure that the aircrafts meet all the necessary industry and safety standards

Navigating through the company's IT infrastructure and it's challenges

While its state-of-the-art production facilities and associated processes are crucial, its IT infrastructure and integrated systems deliver operations smoothly and act as the backbone of the aviation company's business operations.

Any disruptions to the IT infrastructure can severely impact business operations, including crippling design simulations, halting production lines abruptly, and delaying test flight tests. A robust and dependable IT network is necessary to ensure seamless communication, efficient data flow, and flawless operations across all its manufacturing facilities in Australia.

The major headwinds faced by the IT team include:

  • Lack of in-depth visibility across a distributed network: The organization's network of 198 servers and 1,200 endpoints is spread across multiple locations in Australia. Managing and monitoring this vast infrastructure efficiently is challenging.
  • Inefficient troubleshooting: Delayed or lack of identification and resolution of network issues causes:
    • Time-consuming, labor-intensive manual network checks, including manual inspections to identify equipment malfunctions, might miss critical details within complex machinery that, in turn, can lead to catastrophic outcomes.
    • Unidentified root causes, such as not being able to identify the root cause of an issue could lead to repeated problems and unnecessary production halts, causing a waste of resources.
  • Unprecedented downtime: Downtime due to network issues significantly impacts design, manufacturing, and support operations, leading to:
    • Delays in promised delivery times
    • Contractual penalties and fines
    • Fluctuations in unplanned storage and transportation costs

While crucial for its operations, the company's IT infrastructure was becoming a liability. With business operations impacted due to unanticipated issues and delays, it risked further setbacks and a potential loss of the aircraft manufacturing company's competitive edge.

OpManager ensures a safe and smooth take off

Centralized monitoring
Real time insights
Faster troubleshooting
Improved productivity

The aviation company implemented ManageEngine OpManager to gain centralized visibility and complete control over its IT infrastructure.

OpManager addresses the company's specific challenges by providing:

Enhanced network visibility through centralized monitoring

OpManager's distributed monitoring capabilities provide a central console for the IT team to monitor the entire network infrastructure from a single location, including servers, network devices, and virtual machines. This eliminates the need for manual monitoring and streamlined network management. Centralized monitoring provides a holistic view of the entire network, enabling the IT team to make informed decisions about resource allocation and network optimization.

Real-time insights and source of the error detection

OpManager's comprehensive real-time monitoring reports enable the IT team to identify potential network issues before they cause further aggravation. This proactive approach helps prevent downtime and ensures optimal network performance.

Faster troubleshooting and reduced downtime

OpManager's user-friendly interface and intuitive features accelerate troubleshooting of network problems. OpManager's proactive alerting system features email notifications that keep the IT network admins updated, empowering them to address issues effectively. This minimizes downtime and ensures efficient resolution of network issues. "Email alerts are the most useful feature for us, as they can immediately notify us when a device is offline for some reason," the company's IT manager observes.

Improved productivity

By streamlining network management and troubleshooting tasks, OpManager eliminates the need to perform mundane tasks and saves a lot of time. In the words of the aircraft manufacturing giant's IT manager: "With OpManager's workflow feature, we can execute scripts on Windows servers as needed to save us time and repetitive tasks."

Cleared to climb: Features powering the aircraft giant's IT ascent

OpManager provides a wide range of features that the company's IT team needed. After deploying OpManager in its IT environment, the IT teams benefited from the suite of features that addresses its critical challenges head on. These capabilities help the IT team identify potential bottlenecks and achieve optimal network performance:

  • Router and switch performance monitors to oversee network device performance.
  • WAN latency monitors to track latency across all the locations.
  • Server performance monitors to provide optimal server performance for critical applications.
  • Service monitors to evaluate the health and availability of all network services.
  • User-specific dashboards for customized views of various network performance metrics.
  • User-friendly UI for easy navigation and better data visualization.
  • Layer 2 mapping and 3D floor mapping for visualizing the network and to identify potential bottlenecks.

OpManager: The wingman for your IT management needs

OpManager delivers a significant return on investment (ROI) for the aircraft company, helping them save up to 240,000 AUD by streamlining operations and reducing maintenance costs.

This aircraft manufacturing company successes demonstrate how OpManager can empower organizations of all sizes to gain centralized visibility, optimize network performance, and achieve significant improvements in operational efficiency.

With its scalability and comprehensive feature sets, OpManager is a valuable wingman for organizations looking to ensure a reliable and efficient IT infrastructure.

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