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September 07, 2016

ManageEngine Desktop Central Added to Amazon Web Services, Azure Marketplaces

Client Management Software Gains Linux Patch Management and Lets Admins Manage Patches from Mobile App

  • Introduces screen recording attachments in help desk tickets
  • Adds file auditing feature to categorize files into different groups
  • Provides help desk technicians with the ability to approve software self-service requests
  • Download Desktop Central at http://ow.ly/XYedF

PLEASANTON, Calif. - Sept. 7, 2016 - ManageEngine, the real-time IT company, today announced that its client management software, Desktop Central, is now available in the Amazon Web Services (AWS) and Azure marketplaces. The company also announced other key enhancements including support for Linux patch management, patch management via the iOS mobile app, automatic reconnection after initiated reboot in a remote session and more. Together, the new features combine to improve the Desktop Central experience for desktop administrators.

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According to Morgan Stanley's 2016 CIO survey, the world cloud computing market is expected to grow by 19.4 percent year over year until 2019. Businesses are moving their IT infrastructure to the cloud to cut costs and increase operational efficiency. AWS and Azure are current leaders of the public cloud infrastructure as a service (IaaS) and will have 61 percent of the IaaS (including public and private) market share by 2019. Therefore, they are currently the preferred cloud service providers.

"Four out of five businesses today have adopted the concept of cloud computing instead of maintaining traditional servers, as it gives them flexibility to fulfill fluctuating demands and robust disaster recovery, not to mention it saves time that would be otherwise wasted with maintenance," said Mathivanan Venkatachalam, director of product management for Desktop Central at ManageEngine. "By hosting Desktop Central on their AWS and Azure instances, our customers will be able to utilize these cloud services to achieve operational excellence."

Plethora of New Features Added to Desktop Central

Desktop Central is launching new features to equip customers with the technology they require to perform their tasks easily. These features include:

  • Linux patch management: Automate patch routines to Linux desktops and servers with functionality that is equivalent to patch management for Windows and Mac.
  • Hosted in AWS and Azure marketplace: Install Desktop Central on your instance to easily manage your desktops and mobile devices and cut IT infrastructure costs. It also comes pre-installed in the AWS and Azure instances.
  • Patch management in mobile app: Identify vulnerable computers, deploy patches and monitor patch status using the iOS mobile app.
  • Attach videos in help desk tickets: Provision for users to record videos and attach screenshots to make help desk tickets easier to understand.
  • Software self-service request and approval in help desk: Users can submit a request to install commercial software via the Desktop Central self-service portal for help desk technicians to approve.
  • File audit: Scan and group files based on their formats such as audio, video, photo and MS Office. Monitor memory consumed by each category.
  • Automatic reconnection after reboot during remote session: Reconnects the desktop to the remote session when a reboot is performed using the remote control tool.

Pricing and Availability

Desktop Central is available immediately with all the new features. The iOS mobile app can be downloaded from the App Store. Prices start at $645 annually for 50 computers with the Professional Edition. The new features are also available in the free edition of Desktop Central, which manages up to 25 computers and 25 mobile devices. A free, fully functional trial version is available at https://www.manageengine.com/products/desktop-central/download.html.

For more information on Desktop Central, please visit https://www.manageengine.com/desktop-central/. For more information on ManageEngine, please visit http://buzz.manageengine.com/; follow the company blog at http://blogs.manageengine.com/, on Facebook at http://www.facebook.com/ManageEngine, and on Twitter @ManageEngine.

Related Desktop Central Resources

About Desktop Central

Desktop Central is web-based server, desktop management and mobile device management software that helps manage thousands of servers, desktops and mobile devices from a central location. It automates the complete desktop and mobile device management life cycle, ranging from a simple system configuration to complex software deployment. Used by over 5,000 customers around the globe, it helps businesses cut costs on IT infrastructure, achieve operational efficiency, improve productivity and combat network vulnerabilities. For more information on ManageEngine Desktop Central, visit https://www.manageengine.com/desktop-central/.

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for real-time services and support. Worldwide, established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, India, Singapore, Japan and China. For more information, please visit http://buzz.manageengine.com/; follow the company blog at http://blogs.manageengine.com/, on Facebook at http://www.facebook.com/ManageEngine and on Twitter @ManageEngine.

Media Contact:

Ahana Govinda
ManageEngine
ahana.g@manageengine.com
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