Log360 Service Offering | Standard Onboarding | Advanced Onboarding |
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Installation | ||
Device management | Windows Server - 25, WKS - 100, Supported Syslog Devices - 10 | |
Application management - IIS, MSSQL, Other Applications | Up to 1 each | Up to 3 each |
Technician management (role configuration)* | ||
Log collection filter configuration | Up to 2 filters | |
Log retention policy settings | ||
Configuring Windows/Linux-based file monitoring (basic configuration) | 1 in each | |
Tuning product administrative settings 1. Email and SMS server configuration 2. Configuring log collection failure alerts 3. Log forwarding |
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Historic EVT/EVTX file import | ||
Custom reports and alerts configuration (provided logs are available) | Up to 1 each | Up to 10 in total |
Reports, alerts, and compliance schedule creation | Up to 1 each | Up to 10 |
Rule-based correlation setup (based on the feasibility/available logs) | Up to 1 | Up to 5 |
Compliance-specific reports configuration | Up to 1 | |
UEBA: Custom alerts and reports set up* | Up to 2 | Up to 10 |
Configuring managed servers** | ||
Log import scheduling | Up to 5 | |
Dashboard customization | Up to 5 | |
Security hardening & privacy 1. SSL configuration 2. Configuring TFA 3. GDPR Privacy Configuration 4. CAPTCHA |
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Importing historical logs (supported format) | ||
Database migration (PGSQL to MSSQL) | ||
Advanced Threat Analytics configuration* | ||
SOAR workflow configuration | ||
Log360 search engine management | ||
Risk score modifications for anomalies based on environment. | ||
High availability configuration | ||
Restoration of an available backup | ||
Incident management configuration | ||
Data migration (ES/archive) | ||
Custom log parser rule configuration (subject to scope) | ||
External threat feed configuration | ||
Agent deployment (agent-level registry changes will be performed) | ||
NAT configuration | ||
Setting up Windows logging | ||
Server migration | ||
Expert consultation | ||
Comprehensive documentation | ||
User acceptance testing | ||
Integrated walkthrough | ||
Signing | ||
Post-implementation health check | ||
Supporting new log formats (subject to feasibility) | ||
Additional custom correlation rules configuration (based on the feasibility/available logs) | ||
Training (up to 4 participants) | Available as an add-on |
* - if license is purchased
** - only for distributed editions and MSSPs
Note: