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How to seamlessly patch 1000+ applications for Windows, Mac and Linux platforms within Spiceworks

The automated patch management solution that lets you identify, prioritise and respond to threats and vulnerabilities faster, right from your Spiceworks ticket window. Spiceworks is a successful help desk software that helps in managing IT requests and issue tracking. By integrating Spiceworks with Patch Manager Plus, you can connect IT Security and ITSM with ease.

Steps to integrate

  1. Steps to follow if you are a new user
  2. Steps to follow if you are an existing user.

Follow the below steps if you are a new user .

  1. Installing Patch Manager Plus
  2. Configure Patch Manager Plus in Spiceworks server
    • Download and install the Patch Manager Plus plug-in from spiceworks app center.
    • Log-in to your Spiceworks helpdesk page and click on the Patch Manager Plus option against any ticket and select Server Settings option.
    • Furnish the details of your Patch Manager Plus server and start using Patch Manager Plus features from the Spiceworks tickets

Follow the below steps to access your existing Patch Manager Plus within Spiceworks ticket page and inventory details page.

  1. Ensure your current Patch Manager Plus build number is 10.0.283 or above to manage patches and secure endpoints from Spiceworks; Else update to the latest version.
  2. Configure Patch Manager Plus in Spiceworks server
    • Download and install the Patch Manager Plus plug-in from Spiceworks app center.
    • Log-in to your Spiceworks helpdesk page and click on the Patch Manager Plus option against any ticket and select Server Settings option.
    • Furnish the details of your Patch Manager Plus server and start using the various patching features of Patch Manager Plus from your Spiceworks ticket window.

Benefits of integration

By integrating Spiceworks and Patch Manager Plus, you can

  1. Unify your help desk and patch management needs.
  2. Seamlessly patch 1000+ applications for Windows, Mac and Linux platforms within Spiceworks.
  3. Increase response speed with complete Patch Automation.
  4. On-demand scans and customizations to patch vulnerabilities from ticket window.
  5. Advanced reports on compliance and endpoint security status.