Dependency Patch Download Failure

Problem

You are trying to download dependency patches of Microsoft/ other vendors. However, Patch download fails with error message: "Unable to download dependency patch from server" or "Dependency patch download has failed".

Cause

The possible reasons could be:

• The domain patchdatabase.manageengine.com could not be reached from the agent/DS machine in which the download occurs.
• The patch download could not be completed due to network issues.

Resolution

• Whitelist the domain patchdatabase.manageengine.com
• Ensure that there are no connectivity issues in the network.
• If none of the above-mentioned resolutions work, kindly Contact Support.