Business Hours
The 'Business Hours' feature enables the administrator to set the business hours and days for reports view.
Reports can be filtered based on: All | Business | NonBusiness Hours.
To configure Business Hours
- Click on the 'Admin' Tab.
- Go to 'Business Hours' under 'Administration'.
- Provide a check against the checkbox 'Configure Business Hour'.
- From the dropdown menu select the 'From' & 'To' hours.
- Next, Select Days by clicking on the icon.
- Click on Save.
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