Improved Active Directory management by Allity Pty Ltd

Business challenges

• Allity Pty Ltd faced multiple challenges in managing user accounts manually, which consumed a significant amount of time.
• The lack of automation resulted in operational slowdowns.
• They lacked complete visibility into their IT environment since they couldn't generate extensive and actionable reports.

The Problem

The organization faced difficulties in managing user accounts in Active Directory (AD), which resulted in a time-consuming onboarding process. Not having a centralised view of their AD and not being able to automate common management tasks also proved a hurdle. The team faced issues in generating extensive audit reports which resulted in difficulties providing administrators the what, who, and when of logins, account statuses, and more.

The Solution:

ADManager Plus helped Allity Pty Ltd overcome these challenges by providing a centralised console to manage user accounts. Our solution helped automate the onboarding process by giving admins access to set up a workflow so that they do not have to keep repeating the same task every time a user is onboarded. With ADManager Plus, they were able to fully automate role-based delegation, get extensive reporting—which includes being able to leverage over 200 purpose-built reports on AD, Microsoft Exchange, Microsoft 365, and Google Workspace—and were able to set auditing capabilities. They were also able to streamline their management tasks by setting approval-based workflows with technician audit reports and get the best out of theirsupport team.

The Outcome

When asked if he would recommend the solution to others, Allity Pty Ltd's ICT analyst, Jonathan, had this to say:

"They have a super fast and knowledgable support team. It's a great product, and I highly recommend it."

With simple configurations and ready-to-use features, Jonathan and his team quickly implemented and began using ManageEngine's management and reporting solution, ADManager Plus.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.