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Banco Falabella automates AD administration with ADManager Plus

About Banco Falabella

Banco Falabella is Chilean bank founded in 1998 that provides banking and financial services including consumer loans, credit cards, insurance, current accounts, and investment products for individuals. It is headquartered in Los Condes, Chile, with branches in Chile, Colombia, and Peru.

Organization

Banco Falabella

Industry

Banking

Location

Chile

Business challenges

Banco Falabella wasn't able to efficiently manage its users and ensure security for its Active Directory. It was difficult to monitor and record user attempts to access files, folders, and other resources, including critical information that needed strict access control. As a result of being unable to track access to specific folders, it continually faced an increased risk of unauthorized access and data breaches.

"The idea of being able to obtain reports related to user access... that gives us flexibility, and filter by users and get reports at any date."

- Hernán Hinestroza, Senior cybersecurity analyst

The solution: ADManager Plus

Banco Falabella deployed ADManager Plus, ManageEngine’s unified management and reporting solution to extract reports about user access to the bank's servers. This provided the flexibility to filter reports by users and extract information by defined dates. Senior cybersecurity analyst Hernán Hinestroza noted that the solution empowered Banco Falabella to identify when and on what date and time access to the network was granted.

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