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Baron & Budd, P.C. automates user life cycle management using ADManager Plus

About Baron Budd

Baron & Budd, P.C., founded in 1977, is a nationally recognized plaintiffs' law firm with over 40 years of experience in complex litigation. They are renowned for handling cases involving pharmaceuticals, defective medical devices, environmental contamination, and consumer fraud. The firm leverages its expertise to hold corporations and institutions accountable, earning a distinguished reputation in plaintiff advocacy nationwide.

Business challenges

Joshua Horton, an infrastructure engineer at Baron & Budd, P.C., identified significant challenges in managing user life cycle processes in the organization. Manual user management created inefficiencies and increased the administrative workload. This process increased the risk of security breaches due to human error and potential unauthorized access while reducing productivity.

To address these issues, the organization required a robust solution to automate user life cycle management while ensuring accuracy and compliance. Additionally, they needed comprehensive reporting capabilities to gain deeper insights into its Active Directory environment, track user activity, and maintain strong security standards.

Organization

Baron & Budd, P.C.

Industry

Legal services industry

Country

Dallas, Texas, United States

The solution: ADManager Plus

Baron & Budd, P.C. implemented ADManager Plus to automate user life cycle management and significantly reduce manual effort and administrative workload. Previously, its IT team manually created, modified, and deleted user accounts, which was time-consuming and inefficient. With ADManager Plus, these tasks are streamlined into a one-click task, saving hours of work.

The solution provides comprehensive reporting capabilities, enabling the firm to track user activities, enforce security policies, and maintain compliance effortlessly. Additionally, its user-friendly interface helps enhance efficiency across operations.

When asked about OnboardPro, ManageEngine's implementation service, Horton emphasized that it was smooth, facilitated by the implementation team's effective support and training.

"They (The OnboardPro Team) walked us through the process and ensured everything was configured correctly. I recommend ADManager Plus and OnboardPro, ManageEngine's implementation service, for its ease of setup and time-saving benefits."

- Joshua Horton, infrastructure engineer

ADManager Plus helps reduce IT help desk time by ensuring user management is completed efficiently and securely, Horton noted.

"Once everything is set up, it’s just a simple one-button click to approve the automation of new users. Before, it would take us hours to set up AD accounts, add groups, configure mailboxes, and more,” Horton observed.

With automation in place, Baron & Budd, P.C. improved productivity, enhanced security, and optimized IT resources, making ADManager Plus an invaluable addition to its infrastructure.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of the ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With Onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.

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