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Net Access India Limited, an entity of Murugappa Group, was founded in 2000. The company is a prominent member of NASSCOM and is also an ISO certified organization. Net Access is a provider of professionally managed IT solutions. It provides technology solutions and IT infrastructure services to large and small organizations across multiple industry verticals. Net Access is a team of more than 450 professionals and has multiple support centers in India.
Net Access India Limited
IT services and IT consulting
Chennai, India
Palanivel, a senior system administrator at Net Access, saw that his team's productivity was suffering as they were manually carrying out automatable operations such as password resets, disk usage scans, reboots, and restarting services. These tedious burdens increased the team's workload and made it difficult to concentrate on important tasks at hand. So, the Net Access IT team sought solutions that could help reduce the number of manual tasks, and it came across AD360.
- Palanivel, Senior system administrator at Net Access
Experiencing a streamlined installation and hassle-free configuration, Palanivel test-drove AD360. After the evaluation, Net Access implemented AD360 for its solution system wide. We checked in with Palanivel to see how the solution was working out, and he had this to say: "We have been using AD360 for more than six years now and I must say, it has been beneficial for us''.
Companies such as Net Access use the password management module of AD360 to empower end users to reset their own passwords and unlock their accounts, all without having to depend on the IT team. This can happen regardless of where end users are located. Right from their logon screens and using a web browser, end users can implement vital password management tasks on their mobile devices, computers, and private networks.
With efficient ManageEngine solutions like ADSelfServicePlus and ADManagerPlus also available, Palanivel stated, ''The resolution to our issues is effortless, and my team has a smooth experience. With every step being automated, my team has saved more time and is more productive''.
AD360's user provisioning and deprovisioning capability made it easier to bring value to Net Access' businesses by streamlining user account management. It helps Palanivel's team create and manage multiple users in their environment, all from a single console.
With AD360's solutions, the whole process of performing manual tasks becomes automated, which in turn, enables sysadmins to focus on more pressing issues at hand.
Palanivel summarized his experience with AD360 this way:
"The support we receive is outstanding. Whenever we face an issue, the AD360 support team immediately responds to us no matter what. They directly address the issue and guide us through it. We also receive follow up calls post the query, and that is simply amazing.''
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
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