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G-III Apparel Group automates user life cycle management with ADManager Plus

About G-III Apparel Group

G-III Apparel Group is an American clothing company established in the late 1950s. The organization has a total of 3,600 full-time and 1,100 part-time employees. The organization's core activities include designing, manufacturing, marketing, and selling men's and women's apparel.

The company manages a diverse global portfolio of brands, including licensed, owned, and private labels. Some of the brands in its portfolio are DKNY, Calvin Klein, Tommy Hilfiger, Levi's, Champion, and Major League Baseball.

Business challenges

David Wong, the security engineer at G-III Apparel Group, identified challenges in managing manual HR-driven onboarding and offboarding processes. These workflows were time-consuming, error-prone, and lacked standardization. As a result, delays in user provisioning and deprovisioning created inefficiencies and posed security risks due to inconsistent access revocation.

To address these issues, G-III sought an automated solution to streamline user life cycle management, improve accuracy, and enhance security.

Organization

G-III Apparel Group

Industry

Fashion industry

Location

New York

Employee size

3,000 - 4,000

The solution: ADManager Plus

G-III Apparel Group turned to ADManager Plus to overcome the inefficiencies in HR-driven onboarding and offboarding. The solution seamlessly automated user life cycle management, eliminating manual efforts and ensuring standardized processes for provisioning and deprovisioning.

As an existing ServiceDesk Plus customer, the admins of G-III Apparel Group recognized ADManager Plus as a natural extension to enhance their IT operations.

By integrating ADManager Plus with ServiceDesk Plus, G-III Apparel was able to streamline its IT workflows. ServiceDesk Plus handled user requests, while ADManager Plus automated user account creation, modification, and removal based on predefined policies. This integration reduced human errors, improved efficiency, and ensured that access revocation was immediate and consistent, enhancing security.

Wong and his team particularly valued ADManager Plus for its ability to enforce structured naming conventions and delegation controls, which reduced dependency on high-privileged administrators. With automated workflows in place, HR-driven onboarding and offboarding became a smooth, error-free process.

When asked about OnboardPro, ManageEngine's implementation service, Wong highlighted that it was smooth, facilitated by the implementation team's effective support and training.

"We didn’t face any major curveballs, and whenever we needed assistance, the team was responsive and helpful,"

Wong said.

When asked how likely he would be to recommend ManageEngine’s onboarding services, Wong’s response was undoubtedly "10/10." Wong used one word to describe his experience: Amazing.

By adopting ADManager Plus, G-III Apparel Group improved operational efficiency, strengthened security, and ensured a more structured approach to AD management, making it an invaluable addition to their infrastructure.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of the ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With Onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.

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