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The New York Racing Association, Inc. (NYRA) is a not-for-profit corporation that operates the three largest horse racing tracks in the state of New York. Ever since its founding in 1955, NYRA’s tracks have created 19,000 jobs and contributed upwards of $2 billion annually to New York’s urban, suburban, and rural economies.
The New York Racing Association, Inc. (NYRA)
Not-for-profit corporation
United States
Rabindra Mohan, technical operations manager at NYRA, was tasked with improving his organization’s remote work capabilities. However, due to the inherent nature of their business, the IT team had to take a very hands-on approach to their operations. So, Mohan needed a solution that could be automated and deployed right out of the box. As part of the IT team's broader vision, Mohan also wanted to manage NYRA’s IT environment on the go from a mobile app.
- Rabindra Mohan, technical operations manager
Mohan was looking for a comprehensive AD user reporting solution that could help him identify disabled and locked-out users. Leveraging the AD management and reporting module of ADManager Plus, Mohan and his team can generate, schedule, and export over 150 comprehensive pre-installed reports on their AD infrastructure.
When asked whether he would recommend ManageEngine products to his peers, Mohan said, "That one is easy, right? The product is easily deployable, and teams can see instant return on their investment. You also cannot beat the price."
Mohan also shared his experience working with the support team. "The guys in support, who I talk a lot with, are knowledgeable, smart, and dedicated. If I find myself needing help, I can jump on the support chat and get assistance in a couple of minutes."
Apart from using the AD monitoring and reporting module of ADManager Plus, Mohan and his team also use other ManageEngine products such as ADAudit Plus, the AD auditing module, and ADSelfService Plus, the end-user password management module. Using these modules, NYRA has been able to manage its employees' user accounts easily by monitoring user activities in real time and has reduced the number of password reset requests handled by its IT team.
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
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