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St. George Bank automates tasks to enhance operational efficiency utilizing ADManager Plus

About St. George Bank

St. George is an Australian bank established in 1937 and headquartered in Sydney. The bank gained a reputation within its first 50 years of operation as Australia's foremost building society, a financial institution that focuses on mortgage banking while providing a full range of consumer banking services. In December 2008, St.George Bank merged with Westpac Banking Corporation, to create Australia's leading financial services organization. The bank has a large number of retail branches and ATMs across Australia.

Company

St. George Bank

Industry

Banking

Country

Sydney, Australia

Business Challenge

As one of Australia's leading Retail and Business Banking brands, St. George Bank serves over 2.6 million consumer, business and corporate customers. As the number of consumers increased, the organization struggled with managing user identities manually. They quickly realized that managing diverse banking products and services, like private banking, credit cards, and car loans, required the use of robust identity management tools.

"The idea of being able to obtain reports related to user access... that gives us flexibility, and filter by users and get reports at any date."

- Hernán Hinestroza, Senior cybersecurity analyst

The solution: ADManager Plus

While on the lookout for a solution to address its AD challenges—including manual user management—St. George Bank evaluated ManageEngine ADManager Plus. Upon implementing the tool, the bank was able to manage identities easily as ADManager Plus allowed it to easily automate routine tasks, like AD management. This reduced time and effort for IT services and improved operational efficiency.

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