Admin Audit Report
ADManager Plus' Admin Audit Report gives visibility into all the actions performed by help desk technicians within the product, like creation, deletion, and modification of:
- Help desk technicians
- Help desk technician groups
- Help desk roles
- Creation and modification templates
- Automation
- Scheduled Reports
- Custom Reports
- Event-driven Automations
- Webhook Templates
- Orchestration Templates
To generate the Admin Audit Report:
- Go to the Delegation tab.
- Navigate to Help Desk Audit Reports > Admin Audit Report from the left pane.
- The Admin Audit Report page will display a table containing the audit details of the activities performed by help desk technicians in ADManager Plus.
- Click the link under the Action column of any row within the table to see the complete details of the action performed.
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- Use the Search option above the Managed by column to filter audit details by feature and action name.
Note: The Anomaly Reports link in the top-right corner of the table will provide insights on anomalies detected in ADManager Plus' help desk technician activities.
- Click Export as to export the generated report to CSV, PDF, XLSX, and HTML formats.