Requester Roles

In ADManager Plus you can configure requester roles, which you can later associate with help desk technicians or users. These roles define who can raise requests for what AD management actions.

The workflow requests raised by the requestors can be reviewed by the manager of the requestor and/or the manager of the team in which the action will be performed. For example, if a help desk technician has been delegated the task of user creation for HR department OU, you can configure the helpdesk requests to be executed only if it is approved by both the technician's manager and the HR department's manager.

Whenever a requestor, who is part of a group which has the permissions to perform AD tasks is disabled or removed from group, the appropriate permissions will also be automatically revoked for the requestor.

Steps for configuring Requester Roles

• Navigate to Workflow > Workflow Delegation > Requester Roles.
• A page displaying existing requester roles will open. From there, select Create New Role in the top right corner to set up new requester roles.
• In the Role Name field, enter a name for the role, and use the Description box to provide additional notes.
• Check all the management actions that users associated with this role are allowed to request.
• Finally, click Save Role.