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On-demand webinar 45 Mins

Enhance your help desk productivity with ADManager Plus integration

Presented by

Andy

Product expert

The one-stop solution to Active Directory Management and Reporting.

Simplify numerous Active Directory (AD) management activities that are cumbersome to perform with native tools or would otherwise require a deep knowledge of PowerShell. ADManager Plus is a web-based solution that allows you to manage AD objects from a single console. Gain control over your AD environment with ADManager Plus' user-friendly interface; apply customizable account creation and modification templates; and secure delegations to the help desk.

Why attend this webinar?

Accomplish your Active Directory related tasks in a matter of a few clicks, right from your help desk console. Yes, you read that right!

Attend our exclusive two-part webinar series to know how a seamless integration between our in-house help desk management software - ServiceDesk Plus, and our comprehensive IAM solution - ADManagerPlus, can work wonders for your help desk.

Agenda:

  • Integrate our in-house IAM and ITSM solutions seamlessly.
  • Enhance the productivity of your help desk multi-fold.
  • Use smart templates to provision users simultaneously to AD, Exchange, Office 365, etc. from the ServiceDesk Plus interface.
  • Perform frequent tasks such as user management directly from the ServiceDesk Plus console.
  • Reset end users' passwords from the help desk tool.
  • Enable/disable AD accounts and unlock the locked-out AD users.
  • Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.

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