Digital disruption hasn't had as much of an impact on any industry as the financial industry. New and emerging technologies have led to the creation and proliferation of numerous financial services, rivalling traditional financial institutions. However, the financial institutions have also embraced technology to offer a better user experience to their customers. After all in the financial industry, a seamless user experience is the most fundamental thing for vendors to prioritize.
Digital user experience depends on several factors such as your network, application design, application code, server capacity, database queries, etc. Without a monitoring tool, getting visibility into these factors is a challenge. Problems with user experience are difficult to trace down to their source and therefore troubleshooting takes longer, leading to disruption in service delivery to your end users.
Applications Manager provides detailed visibility into the performance of your critical banking applications and also monitors the end user experience of your internet banking application. This not only ensures that features and updates are tested before launch with real user simulations, but also minimizes the diagnosis time during performance problems by pinpointing the source of problem with root cause analysis.
Monitor your servers, VMs, converged or container infrastructure for health and availability. Ensure their performance is optimal to support the critical applications running on them.
Measure the end user satisfaction levels with your business application. Capture transaction traces, isolate slow queries, monitor JVM performance and automate remedial actions. Supports applications built on Java, Dot Net, Ruby, PHP and node.js.
Adaptive thresholds that adjust themselves to trigger alerts as per expected workload. Enables your support teams to jump into action before the first complaint call comes in. Dynamic baselining for anomaly detection and automated actions for notifications and troubleshooting.
Machine learning powered analytics to predict growth and utilization trends in the future. Disk and memory utilization reports for servers and VMs to make informed capacity planning decisions.
Track all the important parameters in a single frame. Drag and drop widgets to alter the dashboard design. Create multiple dashboards with custom parameters for different branch offices. Your NOC team can publish and view dashboards in external screens.
Simulate and record user journeys through your web application with synthetic transactions. Monitor critical transactions with screenshot and breakdown of page elements with load time split ups. Measure user experience across geographies.
If you are looking for an APM solution for banks or any financial institutions, take a look at Applications Manager to see how it meets your requirements.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark