To keep your critical applications running fast, you need to see things as your users see it. In most businesses though, there is comparatively little attention devoted to monitoring the actual end user experience. Many businesses still find out about application and system performance problems through end user complaints, which is not desirable.
Enterprises need to be proactive about managing their IT infrastructure and the best way to do that is to measure the most important service metrics at the end user level.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development