This page serves as an upgrade manual for the End User Monitoring agent. By installing the provided service pack in the .ppm file format, users with EUM Agent versions 21.4 and higher can seamlessly upgrade to the latest version. Get to know more about the latest features, enhancements and issues fixed in the release notes.
Who should upgrade? | Upgrade path to the latest build | Steps | Troubleshooting |
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EUM Agent versions 22.0 and above |
SHA256:
e52547640052c3c3fed2c5d32dff09631ac29b476e608de7ed6c8cdd6b2abac7
Click to copy SHA256 value
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Upgrade Guide |
EUM Agent versions 21.4 to 21.19 |
SHA256:
2bc9b354393b2ce3d02b1e2e42483a535c57b2506cb9f7c148f1712bb2373f1f
Click to copy SHA256 value
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Upgrade Guide |
Note: It is recommended to use the SHA256 checksums to verify the integrity of the packages you download.
Note: We suggest moving to a compatible EUM Agent that matches the installed APM build version. Please refer to the compatibility matrix available in this link for guidance.
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Want help with upgrading to the latest version of EUM Agent? Please email us at appmanager-support@manageengine.com
If you'd like to evaluate our add-ons, please fill in the form and send to us. Request for Add-ons Evaluation License here.
This form is only for users who have a Registered License and want to try out any add-on before they make a purchase. Evaluation users already have all 'add-ons' turned on by default. Free edition users who want to evaluate and then make a purchase can also submit their requests here.
We recommend users to switch to the latest version of Applications Manager. Check out our Product Support Life Cycle Information page to know which older versions of Applications Manager we no longer provide support for.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development