More than 75 percent of end users expect help desk technicians to have a 360-degree view of ticket details, such as previous interactions or issues. Yet nearly half of the users end up repeating themselves when multiple techs work on their ticket. Integrate Endpoint Central with Asset Explorer to empower your IT help desk with comprehensive asset details of desktops, laptops, and mobile devices.
Procure granular details on software licenses, software usage, and other aspects of your software inventory.
Manage your hardware inventory, including hardware warranty details and types of hardware installed in the network.
Perform frequent asset scans for up-to-date information on the asset details of mobile devices and systems in your network.
Stay vigilant by receiving alerts for every change in your hardware and software inventory.
