How to configure Endpoint Central plug-in app in Spiceworks?
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How to configure Endpoint Central plug-in app in Spiceworks?

How to integrate Endpoint Central (formerly Desktop Central) with Spiceworks using plug-in app?

 

Introduction

ManageEngine Endpoint Central provides comprehensive endpoint management functionalities that help enterprises automate every aspect of endpoint management like automating patch and software deployment, seamless remote troubleshooting, real-time IT asset management, mobile device management, et al. Spiceworks is a successful help desk software that helps in managing IT requests and issue tracking. By integrating with Spiceworks, you can manage and secure endpoints right from the ticket window.

Steps to integrate

  1. Steps to follow if you are an existing user
  2. Steps to follow if you are new to Endpoint Central

Follow the below-mentioned steps to access your existing Endpoint Central Server within Spiceworks ticket window and inventory details page:

  1. Download and install the Endpoint Central plug-in from Spiceworks app center.
  2. Login to your Spiceworks helpdesk > click on the Endpoint Central option against any ticket > select Server Settings option.
  3. Furnish the details of your Endpoint Central server and start exercising Endpoint Central features from Spiceworks tickets.

Follow the below-mentioned steps if you are new to Endpoint Central:

  1. Download and install Endpoint Central. Ensure that your Endpoint Central server is running on build 10.0.230 and later versions.
  2. Install agents on the computers you wish to manage using Endpoint Central.
  3. Download and install the Endpoint Central plug-in from Spiceworks app center.
  4. Login to your Spiceworks helpdesk > click on the Endpoint Central option against any ticket > select Server Settings option.
  5. Furnish the details of your Endpoint Central server and start exercising Endpoint Central features from Spiceworks tickets.
 
 
Resources to aid the integration:


Note: The plug-in app is only supported for the legacy Spiceworks Desktop version. As declared by Spiceworks, the product Spiceworks Desktop will no longer be supported by them at the end of 2021.

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