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We recommend users to move to the latest version build #- (How can I find my Build number?)

Customers using builds 10.0.00 and above can install this Service Pack. Customers using builds less than 10.0.00 will have to refer to Service Packs page for upgrading to -.

Download Hotfix

How to install | What's New? 

The SHA256 Checksum hash value is -

Instructions to Apply Upgrade Pack

Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  1. Shut down Endpoint Central. (either through Start --> Programs --> ManageEngine Endpoint Central --> Stop Endpoint Central or Right click Endpoint Central logo on the Notification area of Task bar and click Shut down Server)
  2. Important:
    1. Take a backup of the Endpoint Central installation directory (<Install_Dir>/DesktopCentral_Server) to avoid any data loss during the upgrade process.
    2. If you have installed Endpoint Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012 you should login as a default administrator before running the Update Manager tool.
    3. Ensure that either your Endpoint Central installation directory or the Endpoint Central Directory folder in the system on which the Endpoint Central database is running is not scanned by the anti virus.
    4. If the Endpoint Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process
  3. Execute the UpdateManager.bat file present in the <Desktop Central_Home>/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
    Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Endpoint Central.

How do I find out my build number?

  1. Log in to the Endpoint Central web client and navigate to the top right corner where Build version will be listed.
  2. Also, you can find the build version in Support tab -> General Details -> Product Information -> Build Version.

This is the build number of the currently installed Endpoint Central.

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