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Problem while Changing Patch Store Directory - "Invalid Patch Store Location"

Problem

You are trying to change the existing Patch Store Directory to a new location. However you get an error message - "Invalid Patch Store Location".

Cause

You will encounter this error due to one or more of the following reasons:

  • The new directory that you have specified in the Download Directory field is a Mapped Drive. (or)
  • The new directory that you have specified in the Download Directory field is a Network Share which is not accessible.(or)
  • The folder name specified in the new Download Directory Path is invalid.
  • You have enabled Failover Service and the Patch store is located on the machine where Endpoint Central server or the Fail Over server is installed.
  • You have provided DFS share path as Patch Store location.

Resolution

You can resolve this issue as follows:

  • Ensure that the new Patch Store Directory you specify is not a Mapped Drive.
  • In case of Network Share, ensure it has "Everyone" access permissions.
  • Specify a valid folder name in the new Download Directory Path.
  • If you have enabled Failover service, ensure that the Patch store is not located on the machine where Endpoint Central server or the Failover server is installed.
  • DFS share path cannot be used as Patch store location because Endpoint Central Server service runs as local system user and the DFS share path is inaccessible for system user.

Applies to: Change Patch Store Location, Modify Patch Store Directory

Keywords: Problem while Changing Patch Store Directory, Invalid Patch Store Location

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