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If you still have trouble in updating Endpoint Central, please write to us at endpointcentral-support@manageengine.com
Active Directory, Microsoft 365, and Exchange management and reporting
Hybrid AD, cloud, and file auditing; security; and compliance
Identity security with adaptive MFA, SSPR, and SSO
Reporting, auditing, and monitoring for hybrid Exchange and Skype
Active Directory, Microsoft 365, and Exchange backup and recovery
Hybrid AD, cloud, and file auditing; security; and compliance
SharePoint reporting and auditing
Microsoft 365 security
Cloud security monitoring and analytics
File auditing, data leak prevention, and data risk assessment
File security and storage analysis
Automated patching across multiple OSs and over 850+ third-party apps
Simplified third-party patch deployment via ConfigMgr and Intune
Seamless mobile device management from onboarding to retirement
Remote troubleshooting with integrated chat, voice, and video
Automated OS image creation and seamless role-based deployment
Prioritization-focused enterprise vulnerability management
App control and endpoint privilege management software
Data theft prevention with strict peripheral device control
Browser security with isolation, lockdown, and activity tracking
Sensitive data protection and compliance for endpoint devices
Full-stack observability with AIOps and digital experience monitoring
AI-powered, all-in-one SaaS platform for observability and digital experience monitoring
Digital experience, application performance, and infrastructure monitoring
All-in-one vendor risk assessment tool to ensure domain security
Network, server, and storage performance monitoring
Bandwidth monitoring and traffic analysis
Network change and configuration management
Firewall rule, configuration, and log management
IP address and switch port management
Centralized IT alert management
Status pages for real-time status and incident communication
A cloud-native identity platform for workforce IAM
Full-stack service management for enterprises
IT asset management with an integrated CMDB
Unified endpoint management and security
Comprehensive mobile device management
Enterprise remote access
Automated multi-OS patch management
Full-stack monitoring for IT admins, DevOps, and SREs
Status pages for real-time status and incident communication
Cloud cost management for modern software teams
SaaS management platform to maximize ROI
Centralized IT alert management
Secure your IT infrastructure and prove compliance from the cloud
AI-powered unified analytics platform to correlate all IT data
An all-in-one DNS management service to keep your business online
Low-code application development platform
Remote support software
Collaborative project management
Agile project management
All-in-one collaboration tool for unified communication
Secure email hosting solution for businesses
All-in-one video conferencing solution for remote business meetings
All-in-one AR remote assistance software solution for remote collaboration.
Unified network monitoring and endpoint management for MSPs
Unified Active Directory management and reporting solution for MSPs
Unified SIEM solution for MSSPs
Log management and advanced threat intelligence for MSSPs
Complete privileged access security for enterprises
Privileged password management
Full-stack service management for MSPs
Click here for steps to install the downloaded PPM upgrade.
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Click here for steps to install the downloaded PPM upgrade.
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Stop the service of the Endpoint Central server.
Open the Endpoint Central server directory by navigating to <Installed Directory>\UEMS_CentralServer\binand double click on UpdateManager.bat file.
If you have installed Endpoint Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.To find EndpointCentralServer_Directory:1. Click “Browse” and select the .ppm file that you just downloaded.
2. Click “install”. The installation may take a few minutes to complete.
3. Close and exit the Update Manager tool.
Note: If the upgrade fails to get installed, it will revert back to the previous version automatically.
1. Start the service of the Endpoint Central server.
1. Repeat Step 2 and Step 3 until the server is upgraded to the latest version 11.4.2500.13.
2. Start the service of the Endpoint Central server.
When you upgrade the primary server, the secondary server is automatically upgraded to the same build as well.
1.Stop the service of the Endpoint Central's secondary server.
2. Once the secondary server is stopped, navigate to <Installed_Dir>/bin of the secondary server and execute the "SecondaryServerPPMHandler.bat" file. If the server version is below 10.1.2137.03 then skip this step and proceed further.
3. Now, similar to the secondary server, stop the service of Endpoint Central's primary server.
Open <Server Installed Directory>\UEMS_CentralServer\bin and double click on UpdateManager.bat file.
To find EndpointCentralServer_Directory:1. Click “Browse” and select the .ppm file that you just downloaded.
2. Click “install”. The installation may take a few minutes to complete.
3. Once complete, close and exit the Update Manager tool.
Note: If the upgrade fails to get installed, it will revert back to the previous version automatically.
1. Start the service of the Endpoint Central primary server.
2. When the primary server is up and running, start the Endpoint Central secondary server.
1. Repeat Step 2 and Step 3 until the server is upgraded to the latest version 11.4.2500.13.
2. Start the service of the Endpoint Central primary server.
3. When the primary server is up and running, start the Endpoint Central secondary server.
If you still have trouble in updating Endpoint Central, please write to us at endpointcentral-support@manageengine.com