The status of the configurations is always in "Ready to Execute" state during Software Installation.
The status of configurations may remain unchanged due to one or more of the following reasons:
Absence of Endpoint Central Agent in Client machines:
Endpoint Central agent may not have been installed in all the computers within the defined scope. To verify this, view the Agent Installation Summary by clicking Agent → Scope of Management→Summary
Association with an Empty OU:
If the OU specified as the target for a configuration, does not contain users and computers the status would remain unchanged.
Firewall Blockers
Any firewall running in the machine where Endpoint Central is installed might block the status update messages that come from client machines.
Time delay for configuration to get applied:
Detect and remediate the issues as follows:
Endpoint Central Agent is not installed in client machines:
Verify from the SoM page of Endpoint Central Server, whether the Agent is installed on the client machine. Install Agent on client computer if not found.
Association with an Empty OU:
Check whether OU specified as the target has users and computers within it.
Firewall Blockers:
Add the Endpoint Central Port (default 8020) to the exceptions list of Firewall. Steps include:
Time delay for configuration to get applied:
If Endpoint Central Agent Tray icon is enabled then, right click on the icon and select Apply user/computer configurations.
To apply the configurations immediately, execute the "C:\Program Files\DesktopCentral_Agent\bin\cfgupdate" command in the client computers if you are using Endpoint Central below 11.2.2309.01 or execute the command "C:\Program Files\UEMS_Agent\bin\cfgupdate" command in the client computers if you are using Endpoint Central 11.2.2309.01 and above as below:
Applies to:Software Installation, Configuration Status, Install MSI, Install EXE, Software Deployment Status
Keywords: Deploy Software, Software Distribution Status, "Ready-to-Execute" Status
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