Following are the use cases where Endpoint Central could be the force of automation and efficiency in your organization by linking it up with multiple apps using Zoho Flow.

Employee onboarding

Onboarding is the first process through which the employee touches base with the organization. It then becomes imperative to provide them with a seamless onboarding experience. Using Zoho Flow, you could streamline employee onboarding by connecting Endpoint Central with various HR management software and ITSM tools.

ITSM or HRMS tools could be the workflow triggers in cases where HR or personnel departments raise a ticket for onboarding a new employee. Then, the IT team could proceed further by allocating appropriate machines to the users and providing them with user credentials and domain names. Using Endpoint Central—and based on employees' corporate roles—IT admins can deploy software applications directly into their computers or enterprise self-service portals.

Admins could also deploy a variety of security features from Endpoint Central, such as configuring application profiles for the employees (i.e. allowlist and blocklist applications), and add trusted peripheral devices to their machines based on the department or team they belong to.

With this workflow, the onboarding process gets streamlined and enables multiple collaborating teams to synchronize.

Device lost or stolen

If an employee loses a corporate device or a personal device containing corporate data, you could set up a process to deal with such ordeals. By connecting Endpoint Central with ITSM solutions using Zoho Flow, employees could raise a ticket, and the IT team could selectively erase corporate data (in the case of BYOD) or completely wipe the device or enable lost mode.

Travel requests

Enterprises tend to have employees whose roles demand frequent travelling (e.g. sales and support). In such cases, the onus should not be on them to secure their endpoints. With Zoho Flow, you could orchestrate a workflow using popular ITSM solutions like ServiceDesk Plus and Endpoint Central to ensure their devices are in a desired or optimal state before travelling.

What we mean by the optimal state is that the IT admin can ensure the computer has the necessary security policies. Let's say as soon as the employee raises a travel request, the IT team is simultaneously notified, and with Endpoint Central, they can enforce security configurations such as:

1. Bitlocker encryption: To prevent corporate data from being stolen.
2. Security misconfigurations: Fix all the recommended solutions for misconfigurations and patch for critical vulnerabilities.
3. Set an Application Profile: Based on the employee's role, delineate the applications they can and cannot use, and reduce the attack surface by removing the local admin privilege.
4. Role-based access control for peripheral devices: Allow, block, or configure a set of trusted devices to access your endpoints based on the end user's role in the organization.

With this, employees can travel stress-free without worrying about endpoints being compromised.