SMS Settings

The SMS setting is similar to Mail Server setting. You need to configure the SMS settings in order to send SMS alert notifications to your cellular phone.

This option is visible only for users with Admin and Operator access level

Click the SMS Settings link under the Settings tab to configure the port in which the SMS equipment is connected and mobile phone number to test the functioning of port.

On clicking the link, SMS Settings screen open up on the right hand side.

In that you will see GSM Communication Port Name text box and Test Port button.

• Enter the communication port name (For example: COM1) in the text box.
• Click the Test Port button.
• On clicking the button, a window pops-up to enter phone number to test port.
• Enter mobile phone number with '+' sign and country code (For example: +19259249500).
• Click OK button. If the port & SMS equipment is functioning properly, you will get a test message on the phone. Click Cancel button to abort the testing.

Once you have entered the required port number and tested it, click Save Changes to save the changes. Click Cancel to return to the default Settings tab.

The phone number entered in the pop-up screen is meant only for testing the SMS port. Phone numbers to which the Alerts are to be SMS notified need to be configured in individual Alert profiles.

Supported Modems for SMS Notifications

Following is a list of the modems supported in ManageEngine products for SMS Notifications.

Mobiles Supported

Can’t find the modem or the mobile you have in this list?   No worries! check whether the device, you have, meets the following configuration. Modem/ Mobile must have GSM functionality with a provision to insert the SIM card. Should support 7bit (GSM default alphabet), 8bit and Unicode (UCS2) encoding. Firewall Analyzer uses AT commands to send SMS, so the device should respond to AT commands. [If required, test using HyperTerminal] If all the above criteria match, Firewall Analyzer will support your modem/ mobile phone.