Product Life Cycle Plan - End-of-Life (EOL)

manageengine/products/vqmanager/index.html

End of Support Specification

Version	Build Nos.	Year of Release	Support/Maintenance Ends on	EOS Announced on
OpManager MSP 6.x	6000 to 6004	July 2007	December 31, 2011	July 5, 2011
MSP Center Plus 7.x	7000 to 7205	Nov 2010	December 31, 2011	July 5, 2011
MSP Center Plus 9.x	9000 to 9011	July 2011	March 31, 2013	November 30, 2012

Alternate products for existing customers

Following are the alternate products that offer similar kind of functionality to MSP Center Plus

• Site24x7 - Website, Server and Application Monitoring from the cloud
• ManageEngine OpManager Enterprise Edition
• ManageEngine IT360 MSP Edition
• ManageEngine ServiceDesk Plus MSP
• ManageEngine Endpoint Central MSP

FAQs

• I wish to migrate to any of the alternate products. Do I have to buy the license?
  Ans: Yes. However, the license cost for the un-used (or remaining) period of MSP Center will be calculated proportionately and discounted from the new license cost. Please contact sales@manageengine.com
• Do you provide migration support from version from MSP Center Plus version 9 to any of the alternate products?
  Ans: As the alternate products have some difference in the architecture, we don't offer migration support.
• If I don't want to switch to any of the alternate products, is it possible to avail technical support till our license expires?
  Ans: Yes. You can avail limited (email only) technical support till 31st March 2013.

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If you are not sure about choosing the correct product or having some questions about licensing and pricing details, please fill this form. We will contact you.