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Quishing vs. smishing vs. vishing:
Understanding the differences and dangers

Written by Praneeta KMFA7 min read

On this page
  • What is quishing?
  • What is smishing?
  • What is vishing?
  • Quishing vs. smishing vs. vishing
  • How ADSelfService Plus can help protect your organization
  • People also ask

Cyberthreats are ever-evolving, and understanding their nuances can be a daunting task. In this blog, we will delve into quishing, smishing, and vishing and explore their differences, their dangers, and how you can protect yourself and your organization from these malicious attacks.

What is quishing?

Quishing is a type of cyberattack where attackers send fraudulent emails that appear to be from trusted sources to trick recipients into providing personal information or clicking malicious links. The term quishing is derived from QR code phishing, where scammers use QR codes in emails to deceive users.

How quishing works

Quishing attacks typically involve emails that seem legitimate, often mimicking well-known companies or organizations. These emails include QR codes that, when scanned, lead to fake websites designed to steal your information. For example, you might receive an email that looks like it’s from your bank and asks you to scan a QR code to verify your account details. Scammers use various tactics to make these emails look convincing, such as copying the company's logo and using official-sounding language.

Examples of quishing attacks

One common quishing attack involves an email from what appears to be a reputed online retailer. The email claims there is an issue with your recent order and asks you to scan a QR code to resolve the problem. Scanning the code takes you to a fake website that asks for your login credentials and payment information.

How to prevent quishing

To avoid falling victim to quishing, always verify the sender’s email address and avoid scanning QR codes from unsolicited emails. Use cybersecurity tools to detect and block suspicious emails. Additionally, educate yourself and your organization about the signs of quishing attacks to remain vigilant.

What is smishing?

Smishing, or SMS phishing, is a cyberattack carried out via text messages. Attackers send fraudulent messages to trick recipients into revealing personal information or clicking malicious links.

How smishing works

Smishing attacks use text messages that appear to come from legitimate sources, such as banks, delivery services, or government agencies. These messages often create a sense of urgency, prompting recipients to click a link or call a phone number to resolve an issue. A study found that smishing attacks in the United States increased by 300% between March and September 2022 , highlighting the growing prevalence of this threat.

Examples of smishing attacks

In 2020, a sophisticated smishing scam targeted Bank of Ireland customers, resulting in losses totaling over €800,000 for more than 300 people. The scam used SMS messages that appeared legitimate, tricking customers into clicking a link. This link led to a phishing website where customers were deceived into entering personal details, including their 365 PINs, bank card information, and four-digit card PINs.

How to recognize smishing text messages

Recognizing smishing text messages involves looking for red flags, such as unsolicited messages, unknown sender numbers, and urgent language. Legitimate organizations typically do not request personal information via SMS.

How to prevent smishing

To prevent successful smishing, never click links in unsolicited text messages. Verify the authenticity of the message by contacting the organization directly using a known, trusted phone number or website. Use mobile security software to help detect and block smishing attempts.

What is vishing?

Vishing, or voice phishing, is a type of scam conducted over the phone. Attackers impersonate legitimate entities to steal personal information.

How vishing works

Vishing attacks often involve automated calls or live callers pretending to be from banks, government agencies, or tech support. The caller creates a sense of urgency, pressuring you to provide personal information or make a payment.

AI's role in enhancing vishing attacks

AI has significantly increased the sophistication of vishing attacks. Attackers now use AI-driven tools to create more convincing, personalized scams. These tools can analyze large amounts of data, like social media posts and publicly available information, to craft messages that seem more legitimate.

AI also enables the use of advanced voice synthesis technology, which can mimic the voice of a known individual or create a lifelike voice from scratch. This makes it harder for targets to recognize a scam. Additionally, AI-driven chatbots can be employed to handle multiple calls simultaneously, increasing the scale of attacks. These advancements make vishing more effective and challenging to detect, posing a growing threat to individuals and organizations alike.

Examples of vishing attacks

One example of a vishing attack is a caller claiming to be from your bank, stating that there has been suspicious activity on your account and asking you to verify your identity by providing personal information. Another example is a call from someone pretending to be from tech support, claiming your computer is infected with a virus and asking for remote access.

How to prevent vishing

To prevent vishing, never provide personal information over the phone unless you initiated the call. Be skeptical of unsolicited calls and use call-blocking tools to reduce vishing attempts. Verify the caller's identity by contacting the organization directly using a known, trusted phone number.

Quishing vs. smishing vs. vishing

Understanding the key differences between quishing, smishing, and vishing is crucial for effective protection. While quishing involves emails with QR codes, smishing employs text messages, and vishing uses phone calls. Despite their differences, these scams share common dangers and prevention strategies. According to a 2024 cybersecurity report, over 94% of businesses have experienced at least one form of a phishing attack, including quishing, smishing, or vishing.

Common dangers

All three types of attacks aim to steal personal information, leading to financial losses, identity theft, and other serious consequences. They exploit human psychology, often creating a sense of urgency to trick victims into acting quickly without thinking.

Prevention tips

To protect yourself from quishing, smishing, and vishing, follow these general tips:

  • Always verify the sender’s or caller’s identity.
  • Avoid clicking links or scanning QR codes from unsolicited messages.
  • Use cybersecurity tools to detect and block suspicious communications.
  • Educate yourself and others about the signs of these attacks.

How ADSelfService Plus can help protect your organization

ADSelfService Plus is a powerful tool that offers several features to protect your organization from quishing, smishing, and vishing. Here’s how it helps:

  • ADSelfService Plus provides multi-factor authentication for user logins, adding an extra layer of security. Even if attackers manage to steal a user's login credentials through quishing, smishing, or vishing, they would still need to bypass additional authentication steps, making unauthorized access more difficult.
  • ADSelfService Plus supports FIDO2 authentication, which allows users to authenticate themselves using hardware security keys or biometric data—without relying on traditional passwords. This eliminates the risk of credentials being stolen through quishing, smishing, or vishing because attackers would instead need access to the physical security key or the user's biometric data to gain unauthorized access.
  • ADSelfService Plus allows users to securely reset their passwords without needing to contact IT support. This reduces the risk of quishing, smishing, and vishing attacks where scammers pose as IT personnel to extract sensitive information.
  • ADSelfService Plus enforces strong password policies, ensuring that users create complex passwords that are harder to crack or guess through social engineering attacks.

By understanding and recognizing the differences between quishing, smishing, and vishing, you can better protect yourself from these evolving cyberthreats. Stay informed, remain vigilant, and use tools like ADSelfService Plus to enhance your cybersecurity posture.

Defend against quishing, smishing, and vishing attacks with ADSelfService Plus

People also ask

What is the main difference between quishing, smishing, and vishing?

The main difference lies in the method of the attack; quishing uses emails with QR codes, smishing uses text messages, and vishing uses phone calls.

How can I recognize a quishing email?

Look for unsolicited emails with QR codes, check the sender's email address, and avoid scanning QR codes from unknown sources.

What should I do if I receive a suspicious text message?

Do not click any links. Verify the message by contacting the organization directly using a known phone number or website.

How can I protect myself from vishing attacks?

Never provide personal information over the phone unless you initiated the call. Use call-blocking tools and verify the caller's identity through trusted means.

How does ADSelfService Plus enhance security against these threats?

ADSelfService Plus offers multi-factor authentication and real-time alerts and integrates with your IT infrastructure to provide comprehensive protection against quishing, smishing, and vishing.

 

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