System Requirements for ADSelfService Plus

  1. Hardware Requirements
  2. Software Requirements

Hardware Requirements

Hardware Minimum requirements Recommended requirements

processor Processor

2.4 GHz

3 GHz

RAM RAM

8 GB

16 GB

Disk Space Disk Space

100 GB (SSD preferred)

200 GB (SSD preferred)

Software Requirements

Supported Platforms

ManageEngine ADSelfService Plus can be installed in the following Windows operating system versions:

Windows Servers Windows Clients
Windows Server 2022 Windows 11
Windows Server 2019 Windows 10
Windows Server 2016 Windows 8.1
Windows Server 2012 R2 Windows 8
Windows Server 2012 Windows 7
Windows Server 2008 R2

Supported Browsers

ADSelfService Plus requires one of the following browsers, to be used as a client to access its server.

  • Internet Explorer 9 and above

  • Firefox 4 and above

  • Chrome 10 and above

  • Microsoft Edge

Supported Databases

ADSelfService Plus comes with a built-in PostgreSQL database for storing user enrollment information, domain configuration information, certain AD attribute values, ADSelfService Plus reports data, etc. Organizations can also use an external Microsoft SQL or PostgreSQL database to store the forementioned data. The supported database versions are:

PostgreSQL
ADSelfService Plus build number Supported database versions
6500 and above PostgreSQL 12, 13, and 14
6100 to 6410 PostgreSQL 9.4-9.6, 10.0-10.15, and 11.0-11.7
5500 to 6013 PostgreSQL 9.2-9.6
Microsoft SQL
ADSelfService Plus build number Supported database versions
6500 and above Microsoft SQL Server 2012 and above
5500 to 6410 Microsoft SQL Server 2005 and above

Preferred screen resolution: 1024 x 768 pixels or higher.

Note: If your ADSelfService Plus server is using a MySQL database, we recommend migrating to PostgreSQL. Contact the support team at support@adselfserviceplus.com to know more.
Supported platforms for login agent installation

ADSelfService Plus' self-service password reset and account unlock operations can be performed in the login screens of the following platforms:

Windows servers Windows clients macOS clients Linux clients
Windows Server 2022 Windows 11 macOS 14 Sonoma Ubuntu-16.x-20.04.4
Windows Server 2019 Windows 10 macOS 13 Ventura Fedora - 27.x-31.x
Windows Server 2016 Windows 8.1 macOS 12 Monterey CentOS - 7.X
Windows Server 2012 R2 Windows 8 macOS 11 Big Sur  
Windows Server 2012 Windows 7 macOS 10.15 Catalina  
Windows Server 2008 R2 Windows Vista macOS 10.14 Mojave  
Windows Server 2008   macOS 10.13 High Sierra  
    macOS 10.12 Sierra  
    OS X 10.11 El Capitan  
    OS X 10.10 Yosemite  
Note: While the ADSelfService Plus login agent has been officially tested and confirmed to run seamlessly on the three Linux distributions mentioned, it may support other Linux distributions as well. Please contact the support team (support@adselfserviceplus.com) to check if the Linux distribution used in your organization is supported.

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