Linking enterprise accounts with Active Directory

Note:

  • Your admin may have already automatically linked your Windows domain account with other accounts.
  • The process to link Salesforce and Google Workspace accounts involves an OTP. Click here to learn more.
  • The process to link Microsoft Dynamics CRM and Microsoft 365/Azure accounts involves being redirected to the application. Click here to learn more.

Linking accounts in user console

Linking accounts in user console

How do I unlink my accounts?

Link Salesforce and G Suite accounts with Active Directory

Link Microsoft Dynamics CRM and Microsoft 365/Azure accounts with Active Directory

  1. In the ADSelfService Plus user portal, go to the Applications tab and click Microsoft 365/Azure or Microsoft Dynamics CRM.
  2. Linking applications using OAuth authentication in ADSelfService Plus

  3. Enter the Username of your Microsoft 365/Azure or Microsoft Dynamics CRM account, and click Link Account.
  4. Tip:

    If the user account being linked is within the same domain, you can use either the account name or the UPN as your username. For example, if your Domain Name is thinktodaytech.com, you can enter either johnwatts or johnwatts@thinktodaytech.com as your Username.

    If the Azure account being linked belongs to a different domain—for instance, if your Domain Name is thinktodaytech.com but the user account is johnwatts@exampledomain.com—then your UPN will be your Username, which in this case is johnwatts@exampledomain.com.

  5. You will be redirected to the application, where you'll need to log into the account you entered in the Username field in the previous step.
  6. Your accounts will be linked upon logging in successfully and you will be redirected back to ADSelfService Plus.

Thanks!

Your request has been submitted to the ADSelfService Plus technical support team. Our technical support people will assist you at the earliest.

 

Need technical assistance?

  • Enter your email ID
  • Talk to experts
  •  
     
  •  
  • By clicking 'Talk to experts' you agree to processing of personal data according to the Privacy Policy.

Copyright © 2024, ZOHO Corp. All Rights Reserved.