Time4Learning reduces account lockouts and simplifies password management with ManageEngine ADSelfService Plus

Business Challenge

At Time4Learning the academic curriculum is based on interactive learning methodology, and this demands the staff to be connected to the network 24x7. From time to time, the staff faced login problems due to forgotten or expired passwords. Before they could reconnect to the network, a lot of productive time was lost. After they scrutinized the situation and looked for a root cause, Time4Learning realized the need for self-service password management programs.

Solution

In their pursuit to find the ideal self-service password management solution, Time4Learning rejected many products along the way. They came across solutions that either lacked key features or had unnecessary ones. Finally, they chanced upon ManageEngine ADSelfService Plus. The user-friendly interface and the uncomplicated deployment process of ADSelfService Plus perfectly matched the requirements of Time4Learning. They deployed ADSelfService Plus in their organization, securing Time4Learning from the most common but annoying problem of having employees forget passwords and lose access to their IT systems.

Benefits of ADSelfService Plus

• Update personal information on AD
• Reduce critical password tickets
• Notify users via email or SMS of their soon-to-expire passwords
• Minimize help desk time and workload
• Identity verification via SMS or email-based and two-factor authentication.
• Generate user list and account status reports
• Address identity management password challenges using self service

About ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password.