Associating Problems/Incidents to Change
Problems/Incidents which caused the change as well as future problems/incidents which can be addressed by the change can be associated to it under this section.
Associating Problems with Change
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Select Problems/Incidents tab.
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Click Attach button under Problems List section.
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Choose Problems to be associated with the Change.
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Click Associate Problems button.
Associating Incidents with Change
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Select Problems/Incidents tab.
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Click Attach button under Requests List section.
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Choose Incidents (Requests) to be associated with the Change.
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Click Associate Problems button.
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