Cisco IP Phone Discovery

Servicedesk plus MSP lets you to discover Cisco IP phones during scan. Cisco IP phone discovery can be done using the default credential set for Cisco IP phone.

To Discover Cisco IP phones in the scan (Network Scan),

• Click on the Admin module.
• Click Network Scan under the Discovery block.
• Click on the edit icon on the network you want to scan.
• Select Cisco Phone credential.
• Click on Save and Scan.

Note: The Cisco Phone credential is set by default and can not be deleted.