Scan Printers, Routers, Switches and Access Points
ServiceDesk Plus MSP currently supports the scanning of IP devices namely, Printers, Routers, Switches and Access Points.
There are two methods through which these devices can be scanned in the application,
-
Network Scan - Scans devices that are part of your network.
-
Workstation/Device Scan - Scan your newly added devices by specifying the their credentials.
Note: Please note that ServiceDesk Plus MSP does not scan other IP devices like Firewall, Hubs, IP Telephones and so on.
Ports and Credentials to perform device scan
|
Communication Protocol |
Login Credentials |
Port |
Service Performed |
|
SNMP (Simple Network Management Protocol) |
SNMP Credentials |
161 |
Fetches and Identifies the IP devices. |
|
SSH (Secure Shell) |
SSH Credentials |
22 |
Fetches additional information on Routers and Switches. |
Click here to know more on ports used for scan.