E-mailing the Contract Owner
By default, the owner of a contract is the person who enters the contract details into the application.
To send an e-mail to the owner,
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Log in to the ServiceDesk Plus - MSP application using your user name and password or using admin login.
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Click the Contracts tab in the header pane. By default, the list of Open Contracts is displayed in the contract list view page.
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Click the Contract Name link of the contract you wish to e-mail the owner. This opens the view contract page.
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Click Actions combo box -> E-mail the Owner option. A Send Notification window opens with the owner's e-mail ID in the To field. The subject reads as Notification for Contract ID <number>.
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If you wish to notify about the contents of the e-mail to anyone else also, then enter their e-mail ID in the CC field.
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Enter the e-mail content in the Description area.
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Click Send. A message is displayed saying that the e-mail has been sent successfully.
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Click Close.