Shutdown ServiceDesk Plus MSP Server
Shutdown ServiceDesk Plus MSP on Windows
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Click Start -> Programs -> ManageEngine ServiceDesk Plus MSP-> Shutdown ServiceDesk. A confirmation message is displayed.
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Click OK to proceed with the shutdown.
Alternatively, right-click on the system tray icon 
and select Shut down Server. A confirmation message is displayed. Click OK to shut down ServiceDesk Plus MSP.
Shutdown ServiceDesk Plus MSP on Linux
Execute shutdown.sh file from the bin directory as given below,
sh shutdown.sh -S