Reports

ManageEngine ServiceDesk Plus-MSP gives you a set of preset help desk and asset reports and so on generated from the data available in the application.

To view the various reports available in application

1. Log in to the ServiceDesk Plus-MSP application using the user name and password of an admin user.

2. Click the Reports tab in the header pane. The next page lists the various reports grouped under different heads. Along with the default reports you also create New Custom Reports, New Query Reports, New Scheduled Report.

The following sections explain the various reports and the kind of data that each of these reports represents.

• About ServiceDesk Plus-MSP

• New Custom Report

• New Query Report

• New Scheduled Report

• Custom Settings