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Integrated desktop management

Enjoy unparalleled ease of desktop management within your IT help desk.
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Integrated desktop management in ServiceDesk Plus MSP.

ServiceDesk Plus MSP integrates with Endpoint Central (formerly Desktop Central) MSP, so you can enjoy the benefits of desktop management from within your IT help desk. Perform all desktop management functions from one tool: install or uninstall software, apply user and group policies for firewall, add printers, install patches, manage mobile devices, and more.

Remote desktop management software

 

Combine desktop management with your help desk. Manage them together, efficiently.

  • Access Endpoint Central (formerly Desktop Central) MSP's desktop management menu directly from Service Desk Plus MSP.
  • Document all your hardware and software information in ServiceDesk Plus MSP by periodically scanning your desktop using Endpoint Central (formerly Desktop Central) MSP.
  • Record remote control sessions for better auditing and use performance tuning to control the color quality, compression ratio, screen resolution, and other video settings.
  • Receive asset-related alerts generated in Endpoint Central (formerly Desktop Central) MSP, including hardware, license, or software changes, as tickets in ServiceDesk Plus MSP.