Integrate best-in-class Zoho applications for great IT support
The gap between business and IT systems has just been closed for good! ServiceDesk Plus MSP 9.2 now integrates with Zoho CRM, Zoho Books and Zoho Invoice to give your client management, financial accounting and billing activities a lift. No more disparate apps from different vendors, spreadsheets and legacy tools that don't talk to each other.
Get your sales and customer service teams ready to work together, and better! ServiceDesk Plus MSP now integrates with Zoho CRM to help you stay on top of customer account management. You can now sync the two apps to automatically take new accounts and requesters from Zoho CRM and import them into your service desk. You can also choose when and what you'd like to sync as well as gain complete control and visibility of new customer accounts. Your sales and support teams can work together, with real-time data, on planning, customer on-boarding and managing key account activities.
Get your financial accounting and invoicing in order. We've integrated ServiceDesk Plus MSP with Zoho Books and Zoho Invoice, Zoho's flagship software for accounting and invoicing. Your work logs in ServiceDesk Plus MSP can seamlessly translate into detailed, customizable invoices in your choice of themes and formats. Get paid sooner by raising accurate and timely invoices, and keep all your financial data organized in one place. With the two Zoho apps working with ServiceDesk Plus MSP, you can be free from time consuming accounting tasks and focus on delivering world class service to your customers.
Your service desk just got a lot more proactive and communicative. You can now get push notifications on your ServiceDesk Plus MSP Android app to receive quick updates and alerts from your service desk at all times. On top of that, your customers can receive push notifications on their Android app as well, updating them regularly on the status of their requests.