As a ServiceDesk Plus user, you need intelligent reporting to deliver exceptional customer service at the lowest cost. This requires a detailed visual representation of your service desk, generated in the least possible time.
Get rich visualizations of your ServiceDesk Plus data with ManageEngine's advanced analytics suite. Our analytics solution integrates seamlessly with ServiceDesk Plus to give you actionable insights into your help desk, with the ability to drill down into specifics, without writing lengthy queries.
With the help of ManageEngine's ServiceDesk Plus we were able to centralize and capture over 99% of reported issues. The solution proved easy and user friendly and both IT resources and our stakeholders were able to quickly adapt and utilize the system. ManageEngine continually improves the product with each release adding functionalities that enhance the product and usability.