Avoid redundancy by automatically closing tickets in ServiceDesk Plus when the issue is resolved.
Save time and effort by performing routine AD activities from a single console.
Simplify user management by creating and deleting users in AD, modifying
their permissions, and a lot more without ever stepping out of the request ticket.
Speed up AD account unlocks for users by listing that offering in the service catalog or as an incident template.
Empower users to manage personal details, reset passwords, and handle other tasks on their own.
Align IT monitoring metrics and business KPIs using advanced analytics.
Share the right information and visualizations with the right people through role-based access to dashboards.
Keep your ITSM performance in check effortlessly with out-of-the-box analytics for ServiceDesk Plus modules, including incidents, changes, and projects.
Eliminate security lapses with privileged password sharing for enterprises.