In the upcoming episode of ServiceDesk Plus Masterclass 2023, we'll learn about the various aspects of an effective change enablement using ServiceDesk Plus. Learn how to handle the entire spectrum of change management, ranging from standard to emergency changes. Align your change strategies with project and release management to implement transformative changes, minimize risks, and increase efficacy.
In this episode, we'll discover how to:
- Understand the different types of changes in an IT environment.
- Build change workflows using a visual workflow builder.
- Infuse automations to govern the change end to end, from submission and planning to implementation and release.
- Implement changes effectively by leveraging project and release management.
For further information, you can write to hello@servicedeskplus.com and we'll be glad to help you.