In this ServiceDesk Plus Masterclass 2023 episode, we'll deep dive into the brand new capabilities, features, and enhancements released in the past six months for ServiceDesk Plus. We'll also explore how leading organizations benefit by using analytics to improve productivity, workflows, and quality of decisions.
In this episode, we'll discuss how to:
- Keep tabs on and manage Microsoft 365 subscriptions and licenses.
- Track software usage accurately with the latest software metering enhancements.
- Automate condition-based assignment of SLAs using Business Rules and Custom Triggers.
- Streamline knowledge management with our latest enhancements to Solutions.
- Configure Microsoft Graph for Exchange Online mailboxes.
- Facilitate integrations with over 650 third-party apps using ServiceDesk Plus and Zoho Flow.
- Improve service desk productivity by leveraging Analytics Plus.
For further information, you can write to hello@servicedeskplus.com and we'll be glad to help you.